Wednesday, June 15, 2011

How to Properly Handle an Inbound Buyer Inquiry Call



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It's the heat of buying season now, and buyers are out looking at property. When you get a call from your sign or website advertising, how do you properly handle the call? Most importantly, when your prospective buyer asks, "What's the price?" - what's the BEST way to covert your interested prospect into an appointment? The key is how you use 'transitions', a powerful strategy to boomerang the conversation so you're in control. How does it work? Watch Shon Kokoszka in the above video explain how to handle buyer phone calls so you get an offer written faster by using transitions!

12 comments:

Marivel Costanza said...

Shawn makes it so smooth and comfortable. Thank you for sharing and helping me transition to being a better Matador.

Becky Wiersma said...

Some great ideas! I get a lot of buyer inquiries, and I plan to utilize these into my everyday calls. Thanks!!

Anonymous said...

Great video. Excellent. The dialogues were modeled a few times, over and again, so you can get a handle on how to use this. Buyer calls are real money calling, and this is a viable strategy to capture, convert, and educate a potential Buyer. Thank you! Amy Heflin
Keller Williams Realty, Northampton, Mass.

Anonymous said...

$99/mo...That's might expensive for struggling Realtor in a depressed economy wouldn't you say? That's the reason I had to leave KW. It's too expensive to do business their way. Good luck with this model.

Kurt Buehler said...

Shawn really shows me what internalizing scripts and dialogs does for your business. We have a new saying that is going up on the wall in the buyers bullpen, "Cape the Bull". I love it! Thanks for the tid bit and we will be signing up!! Kurt Buehler, The Buehlers & Associates KW FLower Mound, Texas

The big Ragooze said...

It's a depressed economy if you want it to be. Business cycle is like a see/saw(whatever they call it today) when one side goes up, the opposite side slides down. There is money to be made in any type of cycle. Find it.

Anonymous said...

$99/mo...That's might expensive for struggling Realtor in a depressed economy.....

I'm sorry that you felt the need to leave the only "growing" Real Estate office in the United States because they offer coaching beyond the office taining. I hope you will find your niche and at some point see the real benefits to KW and return the the always open door!

Scott Kirkland
KWCP Fairfax,VA

Richard Machos said...

Great idea, will incorporate into our buyers we work with

Lake Placid Real Estate said...

Nice post, And really this is the great information. This is the Great video. And you are doing Excellent work. And you give the some great idea.what's the BEST way to covert your interested prospect into an appointment? The key is how you use 'transitions', a powerful strategy to boomerang the conversation so you're in control. How does it work.
Lake Placid Real Estate

Harry @ Reston KW said...

Fast,short,simple.....I just hit the "that was easy" button! Cheers!

Anonymous said...

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This is so cool..thanks so much for the info. Love it!

Unknown said...

Awesome submit which has got me considering about the potential of this concept. Truly actually wonderful

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